Shipping & Returns

Shipping Policy

  1. All items will be shipped via UPS Standard. Free shipping to Canada and the U.S.   Allow 2-3 weeks for delivery. 10% discount for pickups.
     

  2. Contact artist directly for shipping costs outside of North America.
     

  3. Any other type of special shipping arrangements can be made directly with the artist.

Return & Exchange Policy

  1. You may return your item within 14 days of receiving it with a receipt or proof of purchase. You are responsible for the shipping cost of returning the item. Please use a trackable shipping service and purchase shipping insurance to guarantee that we will receive your returned item. We will not refund on missing returned item.
     

  2. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. Only partial refund is granted when the item is returned not in its original condition, is damaged, or missing parts for reasons not due to our error.
     

  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
     

  4. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
     

  5. Unfortunately sale items cannot be refunded.

© 2020-23  ~  Oraya Communications  ~  All Rights Reserved

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